Returns & Exchanges
At Jazwares, we want you to be completely satisfied with your fashion purchases. If your new apparel doesn't fit or meet your expectations, you can return or exchange eligible items within 30 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Prepare the Package
Securely pack your items in their original packaging with all tags attached, ensuring the garments are unworn and unwashed.
Attach Shipping Label
Download and print the prepaid shipping label provided by our portal and affix it clearly to the outside of your return parcel.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking receipt; your refund or exchange will be processed within 5-7 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing